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University at Buffalo - The State University of New York
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Home > About > Mission, Vision and Values

Mission, Vision and Values

Mission

University Facilities serves students, faculty, staff and visitors in support of the University mission with a commitment to quality service. We use our expertise to provide both direct and advisory services to instill confidence among the customers we serve. We design, construct and maintain new and existing facilities to meet evolving needs and ensure a safe, healthy and attractive environment.

Vision

Customers will have the utmost confidence in our ability to meet their needs. We will create a superior campus environment by providing technically competent, environmentally friendly, efficient and customer-centered services across the wide spectrum of our responsibilities.
We will fulfill our vision by applying the following values:

Customer Focus

We value our customers’ satisfaction with our services. We will strive to meet their expectations while providing a safe, healthy and attractive environment.

Performance Focus

As a service organization, the quality of our results depends upon the performance of our employees. We will support employees in their pursuit of professional growth and continuous learning to enhance their ability to provide superior service.

Technical Excellence

We will maintain and demonstrate the highest possible level of technical expertise in our respective disciplines. We will use our knowledge and skills to meet University needs in an efficient and effective manner, seeking out and applying the best technological strategies for the University’s benefit.

Fiscal Stewardship

As stewards of University resources, we will conduct our business with integrity to achieve the highest possible effectiveness and cost-efficiency. We will prudently balance the need to conserve resources while safeguarding and maintaining the assets entrusted to our care.

Environmental Stewardship

We are committed to environmental excellence in all facets of our management and operations and to providing statewide and national green campus leadership.