The mission of University Facilities is to maintain a safe, healthy and attractive campus environment for UB students, faculty, staff and visitors by providing both direct and advisory services in the design, construction and maintenance of new and existing facilities that support the evolving needs of the University’s teaching, research and service mission.

Customers will have the utmost confidence in our ability to meet their needs. We will create a superior campus environment by providing technically competent, environmentally friendly, efficient and customer-centered services across the wide spectrum of our responsibilities.

We will fulfill our vision by applying the following values:

We value our customers’ satisfaction with our services. We will strive to meet their expectations while providing a safe, healthy and attractive environment.

As a service organization, the quality of our results depends upon the performance of our employees. We will support employees in their pursuit of professional growth and continuous learning to enhance their ability to provide superior service.

We will maintain and demonstrate the highest possible level of technical expertise in our respective disciplines. We will use our knowledge and skills to meet University needs in an efficient and effective manner, seeking out and applying the best technological strategies for the University’s benefit.

As stewards of University resources, we will conduct our business with integrity to achieve the highest possible effectiveness and cost-efficiency. We will prudently balance the need to conserve resources while safeguarding and maintaining the assets entrusted to our care.

We are committed to environmental excellence in all facets of our management and operations and to providing statewide and national green campus leadership.